Shipping policy

Thank you for shopping at GUEVDANAR HAIR CARE. Every order is handmade with care in Orlando, Florida, and we are committed to providing fast, reliable shipping across the United States.

📍 Shipping Locations

We currently ship only within the United States.
All products are prepared and shipped directly from Orlando, Florida.

⏱ Processing Time

Because each item is made and packaged with care, please allow:

  • 1–3 business days for processing and preparation

You will receive a confirmation email once your order has been shipped.

🚚 Delivery Time

We use trusted carriers such as USPS, UPS, and FedEx.

Estimated shipping time:

  • 3–5 business days after processing

Total estimated time from order to delivery: 4–8 business days.

💲 Shipping Rates

Shipping rates are automatically calculated at checkout based on the weight, size, and destination of your order.

We occasionally offer Free Shipping promotions — follow us to stay updated.

📦 Order Tracking

A tracking number will be sent to your email once your order ships.
You can use it to follow your package in real time.

If you haven’t received your tracking information within 3 business days, please contact us.

✉️ Incorrect Address Disclaimer

Please double-check your shipping address before completing your order.
GUEVDANAR HAIR CARE is not responsible for orders delayed or lost due to an incorrect or incomplete address.

If you entered the wrong address, contact us within 12 hours.

🚫 Shipping Delays

Delivery delays may occur due to:

  • Weather conditions

  • Carrier delays

  • High seasonal volume

We appreciate your patience during these rare situations.

📬 Lost or Damaged Packages

If your order arrives damaged, or if your package never arrives:

  1. Contact us immediately

  2. Provide your order number and photos (if damaged)

  3. We will work with you to solve the issue or send a replacement

Your satisfaction matters to us.

📞 Contact Us

For any questions about shipping, feel free to reach out:

📧 Josephguerda39@gmail.com 
📍 Based in Orlando, Florida
🕒 Support Hours: Monday – Friday